Privacy Policy
Last updated: January 29, 2026
1. Overview of Data Protection
General Information
The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified.
Responsible for Data Processing (GDPR)
Dennis Zink
Im Bannhölzle 10
72160 Horb am Neckar
Germany
Email: support@mendro.ai
How do we collect your data?
Some data are collected when you provide it to us. Other data are collected automatically by our IT systems when you visit the website.
What do we use your data for?
Part of the data is collected to ensure the flawless provision of the website. Other data can be used to analyze your user behavior.
2. Data We Collect
IP Address & Technical Data
We automatically collect technical data such as IP address, browser type, and operating system to ensure the security and functionality of our service.
Usage Data
We analyze how you interact with our website to improve our user experience. This includes pages visited and time spent.
Content Data
When you use Mendro, we process the text or voice inputs you provide to generate reflections. This data is processed securely and privately.
3. Purpose of Processing
We process your data for the following purposes:
- Provision and improvement of our services
- Communication with you
- Security and fraud prevention
- Compliance with legal obligations
4. Legal Basis (GDPR)
We process data based on:
- Art. 6(1)(a) GDPR: Your consent (e.g., for analytics)
- Art. 6(1)(b) GDPR: Performance of a contract (providing the app service)
- Art. 6(1)(f) GDPR: Legitimate interests (security, improvement)
5. Data Retention
We store your data only as long as necessary for the respective purpose or as legally required.
6. Third-Party Services
We may use third-party providers for:
- Hosting: To securely store your data.
- Analytics: To understand usage patterns (only with consent).
- AI Providers: To process your reflections. We ensure strict data processing agreements with all providers.
7. Your Rights
You have the right to:
- Access: Request information about your stored data.
- Deletion: Request deletion of your data.
- Correction: Request correction of inaccurate data.
- Withdrawal: Withdraw consent at any time.
- Portability: Receive your data in a structured format.
To exercise these rights, please contact us at support@mendro.ai.